Orders are usually shipped within 48 hours (or less!). If we do encounter a delay, such as a product that is temporarily out of stock, we will contact you shortly with an expected ship date.
Not happy with your order? Give us a shout and let us know if you need to return an item.
Returns are happily accepted within 30 days from the date of sale.
All sales are final for knitting needles, crochet hooks, books, patterns, magazines, software and food products.
Items must be in original condition and packaging, with any labels attached. No returns will be accepted for merchandise that has been opened, worn or used.
Customer responsible for return shipping.